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Billing Transparency

Refund Policy

Last updated: November 2026

At Dhyas Technologies, our service engagements are delivered in staged, milestone-based phases to ensure full transparency and mutual alignment before work progresses.

1. Milestone Approval & Payments

Payments are structured against signed deliverables (e.g. Discovery, UI/UX Wireframes, Alpha build, Final release). Once a milestone is reviewed and signed off by the client, funds disbursed for that completed phase are non-refundable.

2. Early Termination & Unused Retainers

In the event that an agreement is terminated early by the client prior to completion of an active sprint, any unutilized advance retainers after deducting actual recorded engineering hours worked up to the date of notice will be refunded within 14 business days.

3. Contacting Billing

For any billing or invoice reconciliations, please write to admin@dhyastech.com.